Showing posts with label ITSCM. Show all posts
Showing posts with label ITSCM. Show all posts

Sunday, April 29, 2007

IT Service Continuity Management (ITSCM)

Objectives of IT Service Continuity Management (ITSCM)

  • Ensure that IT infrastructure and IT services can be restored within specified time limits after a disaster.
  • Support overall business continuity management (BCM)
  • Defined based on business objectives 

Friday, May 2, 2003

Considerations for IT Service Continuity

How do you go about determining or even starting an IT Service Continuity Plan? One of the difficulties of formulating a plan is to determine which applications are critical to your organization. The first place to begin is in your Service Level Agreements (SLA). Your SLA defines what is critical to your organization.